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read moreAustralian Tourism Export Council has developed a range of training programs under one, online, self-directed platform, the Tourism Training Hub (TTH) with the Hub launched at this week's Meeting Place being held in Cairns.
Understanding the tourism export marketplace and how to cater to the differing needs of international travellers is vital to being a successful export tourism business. Knowing where to find this vital information, until now, has been a big challenge.
ATEC Managing Director Peter Shelley “our export tourism industry is a very specialised business space and really understanding how it works is a critical part of success.
“Most of our tourism operators have developed their knowledge over many years, handing on their expertise but much of this knowledge requires significant research, trial and error and in market conversations."
The Tourism Training Hub is aimed at helping tourism export businesses to upskill themselves and their staff on the needs of each market.
Shelley adds “The Tourism Training Hub provides the understanding and resources which will be a game changer for export tourism businesses. It offers a great range of programs from Japan Host to Muslim Host to our latest resource, the Tourism Trade Ready program which provides a comprehensive introduction to the export tourism marketplace.
“We are pleased to announce another important market focus to our program offering with our Accessible & Inclusive Host training which provides the fundamentals for every business to help them understand key considerations for successfully servicing and attracting travellers with specific needs.”
The TTH is ATEC’s state-of-the-art on demand training platform, industry powered training modules supporting industry capability and working to grow Australia’s international-ready tourism offering. TTH offers participants an interconnected, progressive study program which is intuitive, modular and self-directed, allowing participants to complete their course in their own time.
Developed by industry leaders all of TTH’s programs address the fundamentals of export tourism and offer the only national platform specifically developed for the export sector.
Offering user friendly tools, the program is easily accessible and provides participants with a comprehensive understanding across a range of areas of the inbound marketplace including:
Tourism Trade Ready – an extensive, ground-up, induction to the export tourism marketplace including modules on pitching, digital marketing, opportunities, customer basis, distribution, working with trade partners, pricing, developing your unique selling proposition, contracting and more.
India/Japan/Korea/Indonesia/Muslim Host – helping you and your product to be ready for specific visitors, focus your product on the market and utilise the relevant trade and marketing opportunities.
Domestic Ready – How Australian’s book, the customer journey, promoting and marketing, service and retention along with the distribution system and developing a unique selling point.
Accessible & Inclusive Host - 3 modular program developing your product to cater for this market.
More information on ATEC’s Tourism Training Hub programs at traininghub.atec.net.au
21st November 2022 - The Demographics Group considers Australian tourism industry needs to find solutions for rebuilding workforce
10th November 2022 - ATEC Meeting Place set for Cairns return
27th September 2022 - ATEC spotlights need to focus on tourism’s trade imbalance
2nd September 2022 - ATEC calls for changes to Working Holiday Makers visa criteria to meet tourism’s unskilled labour shortage
13th April 2022 - ATEC calls on all political parties to support tourism industry recovery
2nd February 2022 - ATEC calls on Federal Government to open Australia’s borders to international tourists
16th December 2021 - ATEC highlights need for government commitment to the tourism industry in light of Omicron
23rd November 2021 - ATEC highlights skill shortages to present challenges when international tourism recommences
20th October 2021 - ATEC highlights that tourism needs clear date for international reopening
18th October 2021 - ATEC responds to NSW Government announcement on lifting of quarantine
3rd October 2021 - ATEC welcomes announcement of International borders reopening
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