Smart Connection Consultancy
Smart Connection Consultancy is a boutique sport and recreation consultancy who has become one of Australia’s leading advocates for the use of synthetic sports surfaces as a vehicle to grow…
read moreUndertaking its yearly trends survey of expensive recovery and membership types in aquatic, recreation and sport centres, the CERM PI research team from the University of South Australia has extended its deadline for industry input.
Those wishing to contribute to the annual survey can now do so up to Friday 3rd January 2025.
CERM PI has been conducting this survey for over three decades, providing important benchmarks and internal-yearly comparisons of centre space, visitation, membership, equipment, receipts, expenditure, utilities, human resources, wages and fees for a diverse range of facilities across Australia.
For the latest survey, CERM PI notes that “with inflation continuing to remain high, exploring, understanding and comparing expenses, specifically around utilities, may be of utmost importance.
“And while the last three years of study have demonstrated some variable changes in energy and water expenditure, some centre types have seen a steady increase.
“For instance, centres with only indoor pools have experienced energy cost’s share of expenditure increase from 8.3% in 2021 to 10.1% in 2022 to 10.5% in 2023. Similarly, centres with only outdoor pools have witnessed water cost’s share of expenditure increase from 3% in 2021 to 3.8% in 2022 to 4.3% in 2023.
“Interestingly, recreation centres without pools have reported a decrease in their energy cost’s share of expenditure with centres over 2000 square metres reporting that to be at 8.5% in 2021, 6.8% in 2022, and 6.3% in 2023, and centres less than 2000 square metres having 2.5% in 2021, 2.3% in 2022, and 2.2% in 2023. This may follow with the finding that expense recovery for dry centres has been steadily increasing since 2021 where centres greater than 2000 square metres having 85% and centres less than 2000 square metres having 78% expense recovery compared to 99% and 82%, respectively, in 2023. Alternatively, aquatic centres had slight dips in expense recovery from 2021 to 2022, which then rebounded in 2023, especially in the case of centres with both indoor and outdoor pools (70% in 2021 to 69% in 2022 to 78% in 2023).
“This year, expenditure may be even easier to calculate and compare with other centres as we are collecting data on internal transfers. This will add further detail and insights which may be especially useful to council managed facilities. Also new to this year’s survey, there are now questions that ask about outdoor play space area, number of pools, number of free visitations, and cost of chemicals such as dry acid and salt.
“Furthermore, CERM PI has also streamlined the reports making it easier to compare your individual report to the benchmark bulletin published at the start of the new year. And to make comparisons even easier, centres can opt in to have complimentary percentiles provided so you can better understand where your centre stands amongst others in Australia.”
Registration to participate in the current 2024 CERM PI OM survey for are now open, at a cost of $245 (GST exclusive) per centre.
Click here to register interest or email: cermpi@unisa.edu.au to ask any questions.
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12th January 2024 - CERM Performance Indicators releases latest operational management benchmarking report for aquatic and recreation centres
3rd November 2023 - CERM PI invites input for 2023 Operational Benchmarking Survey for aquatic, recreation and sport centres
5th September 2023 - CERM PI adds new green energy usage metrics to 2023 Operational Benchmarking Survey of aquatic, recreation and sport centres
21st September 2022 - CERM looks for industry input to 2022 operational benchmarking survey
9th September 2021 - CERM invites industry input to 2021 operational benchmarking survey
4th September 2020 - CERM PI launches 2020 National Operational Benchmarking Survey
22nd March 2018 - 25 years of CERM PI benchmarking for Australian public aquatic, recreation and sport facilities
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