DAE Global
DAE Global is one of the world’s leading international creative and production practitioners, creating award-winning sport, culture and entertainment experiences for over 30 years. It was…
read moreLeading industry management software platform Envibe has announced an upgraded version of of its system designed to save aquatic, fitness and recreation facility staff time and make it easier for facility users to browse group fitness sessions or enrol their children into courses such as learn to swim classes.
The latest upgrade introduces a web cart that allows parents to enrol multiple family members into courses in one transaction, search filters enabling customers to find their ideal group fitness session, and a virtual reception making it easier for centres without entrance control gates to manage check-ins.
Web Cart for Course Enrolments
Aquatic, fitness and recreation centre customers can forget the feeling of fomo when making multiple bookings for their children online. The latest improvements make it possible for parents to enrol multiple children on the same or different courses in one web cart transaction. This saves time and removes the risk of a course becoming booked out while enrolling and paying for each child individually.
The new web cart is available for the Courses module, making it ideal for ongoing courses such as learn to swim, gymnastics or orienteering.
The new Courses web cart allows parents to enrol multiple children in one transaction.
Dynamic Online Membership Discounts
No longer are operators limited to advertising membership discounts two weeks before they start – as the upgrade allows the user to decide when to start targeted advertising of discounts and to set the date accordingly.
Previously Envibe set the duration of all member promotion deals to two weeks, but this change gives users the power to make the deal last for as long as they choose. Ideal for seasonal or promo membership offers.
Search Filters and New Look for Group Fitness Timetables
The group fitness timetable in Envibe’s customer portal has been enhanced with a new look and dropdown search filters to help customers find their perfect group fitness session.
The range of easy-to-use filters include time, location, class type, program, and instructor to make it easy for customers to find the ideal class for them.
Virtual Receptions allows easy Check-ins
Envibe has added virtual terminal integration to make it easy for staff at aquatic, fitness and recreation facilities without entrance control gates to manage check ins. This allows members to check in even if a front desk staff member is away, making sure admission data Is correct.
Virtual check-in works by using two RFID (Radio Frequency Identification) readers at a single terminal, one facing the front desk staff member and one facing the facility visitors, so either side can activate check-in by scanning an authorised card or token.
Virtual reception is particularly useful in small centres where only one staff member might be around at any one time.
Invalid scans are highlighted by a two-beep signal alert.
Other Enhancements
In addition to the exciting changes above, Envibe has also refined some minor, but handy aspects of Envibe to avoid confusion.
Firstly, digital admissions on customers’ devices now show the name of the site the session is at - just to make things crystal clear.
Secondly, Envibe will now regally refer to King’s Birthday Weekend instead of Queen’s Birthday Weekend.
And thirdly, the company has strengthened its policy settings so administrators have the power to prevent staff from cancelling and issuing refunds for completed and paid-up bookings.
Click here to contact Envibe/Jonas Leisure via their Australasian Leisure Management Supplier Directory entry.
29th March 2023 - Envibe helps Lake Macquarie swim centres deliver impressive aquatic experiences
13th December 2022 - Envibe system backs performance at new Wai O Rua - Stratford Aquatic Centre
9th November 2022 - Lake Macquarie Swim Centres go live with Envibe
23rd August 2022 - Envibe launches new look for its online customer portal
29th July 2022 - Jonas Leisure announces new Business Development Manager appointment
17th June 2022 - Jonas Leisure veteran Bryn Whales announces retirement
7th February 2022 - Envibe leisure management software helps Auckland Council with recreation facility offerings
29th December 2021 - Jonas Software expands tourism management capability with acquisition of Seekom Limited
26th May 2021 - Jonas Software expands with new acquisitions
15th March 2021 - New Jonas Leisure Change Campaign looks to ease facilities’ Envibe transition
5th August 2020 - Jonas Leisure’s Visitance contact tracing App records 150,000th visitor
27th February 2020 - Campbelltown City Council deploys Envibe software to enhance customer experience
30th October 2018 - Envibe software drives increasing use of sport and recreation facilities at La Trobe University
25th June 2018 - Envibe software links sport facilities and competitions
13th April 2015 - Recreation bookings and registrations made easy with Envibe
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