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read moreTicketing platform Eventbrite is to refund more than 100 people who were scammed when purchasing tickets for a non-existent New Year’s Eve boat party in Adelaide.
As reported by the ABC, South Australian Police are investigating an incident which saw would be revellers pay for tickets to the party which did not exist. Buyers turned up at Glenelg to board a boat and celebrate the New Year while enjoying drinks, food and music onboard, but the boat never arrived.
An Eventbrite spokesperson said those that had paid for the $120 tickets through the platform will be immediately refunded.
The spokesperson for the Ireland-based company, told the ABC "all evidence we have right now points towards the conclusion that the advertised ‘NYE on the Bay Boat Party’ in Glenelg was a fraudulent event, and we are therefore refunding all attendees in full today.
“It can take five to seven business days for those refunds to show in the attendees’ accounts.
“We will learn from this case to continue to evolve our detection mechanisms to stay ahead of scammers, and we are cooperating with South Australia Police to support their investigation into the people behind this event.”
Local real estate agent Callum Kennedy told ABC that his identity and Australian Business Number were stolen to make the event seem legitimate. Kennedy has previously registered a similar, but not quite identical, business name linked to the scam.
Social media accounts and related profiles - now no longer active - used to promote the party appeared to have copied his profiles.
The Australian Competition and Consumer Commission (ACCC) says ticketing companies need to have better protective measures in place.
ACCC Deputy Chair Delia Rickard said ticketing companies should be more vigilant about protecting consumers from scams, commenting "I think ticketing companies and others, just as scams move into more and more different platforms, need to be looking at how they're exposed and looking at what they need to be doing to protect consumers."
Image: A promotion for the fake New Year's Eve boat party, posted on Eventbrite as part of the scam. Credit: Eventbrite.
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20th June 2022 - Northern Territory Consumer Affairs issues ‘scam’ warning for Darwin Dinosaur Festival
31st March 2022 - Victorian Government strengthens anti-scalping laws to make ‘bundling’ an offence
12th May 2021 - Shepparton Riverlinks advises patrons to avoid ticket scalping risks
7th May 2021 - Eventbrite launches new marketing platform for event organisers
22nd February 2021 - Online ticketing scams return to impact tourist attractions
15th December 2020 - Eventbrite’s new study provides insights into attitudes towards attending and hosting events
27th July 2020 - Brisbane-based ticket scammer gets five-year prison sentence
29th June 2020 - Eventbrite launches free COVID-19 Safety Playbook for events
9th April 2020 - Eventbrite to lay off 45% of global workforce in cost-cutting plan
29th January 2020 - Eventbrite Australia launches 2020 Event Trends Report
30th July 2019 - Ticketmaster to introduce new anti-ticket scalping technology in Australia
20th July 2019 - Perth ticket scammer avoids jail over fraudulent sales
26th October 2018 - South Australian Government introduces new ticket scalping legislation
17th November 2017 - Australian Government begins ticket scalping consultation
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