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read moreDirect debit service provider Ezypay has been ranked 23rd in BRW’s list of the 50 Best Places to Work for in 2010.
Being included with a number of high profile companies, such as Google Australia, Coca Cola and Austereo, is a huge honour for Ezypay, who have always made staff satisfaction high in their priority list.
As Ezypay Chief Executive Trent Brown explains, “we are thrilled to have been included in this list, it is a great testament to the efforts of our management team to ensure that Ezypay is an inclusive, fun and nurturing environment for our staff.
“We’ve gone to great lengths to establish a firm culture within the organisation by setting up four core values for the team,” Brown adds. “Each of these values has been given a personality and an avatar to personify the value and give our team something tangible to relate to.”
By giving the company values this much priority and visibility within the work environment, the avatars and their respective values are represented all over the Ezypay offices, it allows the team to feel that they belong, are valued and encouraged to contribute to the growth of the company.
“The products and services that we deal in are perceived to be generally quite boring,” adds Brown. “So we felt that we needed to create a way to provide an environment that is stimulating and creative for our team. One that allows them to continue to grow and develop professionally, and personally, within the company.”
The biannual staff survey allows the management team to keep tabs on how the staff feel about a range of issues such as job satisfaction, workload, team commitment and a range of other concerns that can affect staff engagement.
The results are compared to previous years, analysed against current trends, previous reports and assessed for improvement.
“Most companies either survey their staff or conduct performance reviews,” says Brown. “At Ezypay we take the result s of our surveys seriously. Without a happy and satisfied team, we couldn’t have achieved the results that we have so far. It’s a very important part of our core values to maintain and improve on the standards where possible.”
During the recent staff survey 92% of staff said that they are satisfied or highly satisfied with their relationship with their peers.
“When we ask our staff what they like about Ezypay they always say, the people,” says Brown. “We’re lucky enough to have a great group of people and a great team to work with every day.”
Setting goals for the team is only part of the equation at Ezypay. Whenever a quarterly target is met, the company always celebrates with some sort of reward.
Brown explains “our team rewards have been many and varied.
“They have included a tall ship cruise on Sydney Harbour, two scavenger hunts, dinner at a themed restaurant, go-carting, disco bowling, to new a few. We don’t reserve our team recognition just for the end of year Christmas Party.”
As a NSW Telstra Business of the Year finalist in the Medium Business category, the attitude of the team towards their work was an integral part of the submission and assessment. True to Ezypay form, the Ezypay staff are happy to share their views and feelings on their work and the achievements of the company.
Brown concludes “we are currently going through a massive recruitment drive due to our continued growth. We hope that our listing as 23 in the Great Place to Work list will make our business stand out from the crowd and attract candidates that align with our business and are seeking a great place to work.”
Ezypay is an outsourced direct debit service provider dedicated to offering a payment collection system that assists businesses in the regulation of their cash flow and revenue without the hassle of managing members' bills.
For more information go to www.ezypay.com.au
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