Live Nation facing massive US class action lawsuit after Ticketmaster data breach

November 1, 2024

Multiple reports are indicating that Live Nation is facing a multi-million dollar class action lawsuit in the US Courts, following the huge Ticketmaster data breach earlier this year that saw hackers obtain details from 560 million customers.

According to Consequence, the lawsuit comes after it was reported in April this year that a hacker group called ShinyHunters had accessed the Ticketmaster database and stolen 1.3 terabytes of data.

Details including full names, addresses, phone numbers, and partial payment card data were taken, and the culprits are demanding a ransom of US$500,000 to prevent the data from being resold.

Initially, Ticketmaster urged users to carry out security checks due to the breach before confirming it the following month.

Now, the proposed class action lawsuit and accuses Ticketmaster and Live Nation of negligent behaviour prior to the breach. According to the reports, it claims Ticketmaster failed to protect the data of its customers, and failed to put security measures in place to prevent attacks.

It also alleges that Ticketmaster did not inform customers that their data had been breached in a timely manner.

As per the filing, millions of users are allegedly at increased risk of identity theft and spam, and the hack by ShinyHunters was a result of inadequate data protection procedures.

Live Nation and Ticketmaster are also reported to be facing legal action in Australia.

Law firm Gordon Legal is undertaking an investigation into the two before potentially launching a class action lawsuit after customers claimed they were overcharged for tickets to next year’s Australian Grand Prix.

16th October 2024 - Live Nation sets ‘the record straight on inaccuracies’ in Four Corners live entertainment investigation

14th October 2024 - Four Corners program scrutinises Live Nation’s practices within Australian music industry

4th September 2024 - Live Nation study reveals growing consumer interest in live Asian Pop experiences

25th August 2024 - Ticketmaster Australia renews VenuesWest partnership

18th July 2024 - Ticketmaster New Zealand reveals multi-year renewal of ticketing partnership with Auckland Live and Auckland Stadiums

26th June 2024 - Investigators detail how hackers allegedly gained access to Ticketmaster data

1st June 2024 - Live Nation confirms Ticketmaster customer information data breach

30th May 2024 - Ticketmaster impacted by massive alleged hacking breach

10th April 2024 - Ticketmaster looks back on Australian Grand Prix success

8th March 2024 - Ticketmaster reveals music acts it expects to breakthrough in Australia and New Zealand in 2024

22nd January 2024 - New three-year partnership for Ticketmaster Australia and Royal Agricultural Society of NSW

15th December 2023 - Ticketmaster announces new partnership with Cbus Super Stadium and extension of Stadiums Queensland relationship

3rd July 2023 - Ticketmaster Australia and Tennis SA reveal multi-year ticketing partnership for Adelaide’s The Drive

2nd May 2023 - Ticketmaster and the Geelong Cats launch a season of exclusive digital collectibles

24th March 2023 - Ticketmaster announces artists it expects to take off in 2023

6th August 2022 - Ticketmaster and TikTok partner to offer a new way to discover and purchase event tickets

22nd July 2022 - Strengthening presence in Asia Ticketmaster announces part acquisition of Thai Ticket Major

11th April 2022 - Ticketmaster agrees Victoria Racing Club ticketing partnership

17th February 2022 - Ticketmaster and Snapchat offer consumers new way to discover upcoming live entertainment events

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