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Aquamoves in Shepparton have maintained their Quality Business Accreditation with AUSactive - highlighting their commitment to service excellence and consistent delivery of exceptional programs.

AUSactive’s Quality Business Accreditation is a formal recognition process in which a business meets predefined criteria and quality standards, assessed by an independent accreditation body.

Aquamoves Centre Manager, Steve Wilson, said the team was proud to maintain Quality Business Accreditation status, reaffirming their commitment to excellence in service delivery, consumer safety, and operational standards.

Wilson noted “It’s important for Aquamoves to be recognised by AUSactive, the peak body for the exercise and active health industry in Australia, as it demonstrates our commitment to delivering the highest standards of professionalism, safety and customer care.

“It also reflects our continuous improvement, ensuring Aquamoves remains a trusted and respected leader in the health and fitness industry.

“AUSactive accreditation enhances our credibility in the health and fitness space and positions Aquamoves as a standout choice for individuals seeking a reputable fitness centre.”

Wilson said Aquamoves team prides itself on connecting the community through physical activity, health and enjoyment and adds “for our team, maintaining Quality Business Accreditation status with AUSactive is something for our entire team to be proud of.

“We focus on rigorous staff training programs and constantly innovating to meet and exceed the needs of our community. Offering a diverse range of classes and facilities including indoor and outdoor pools means we have something for everyone no matter their age or ability.

“We are committed to delivering customer service excellence, even in the tiniest details, to empower and assist our members and guests in maximising their experience during each visit to our facility.

“Our team is always looking for ways to improve the health and wellbeing of the community by attending seminars and training sessions. This empowers our team to deliver new software, promotions, challenges and programs to the highest standard.”

AUSactive Chief Executive, Barrie Elvish commended Aquamoves on their continued Accreditation and commitment to setting high standards of service excellence for the Shepparton community, stating “congratulations to Aquamoves on their continued Quality Business Accreditation with AUSactive! Striving for excellence and continuing to set the bar high is something the whole Aquamoves team should celebrate.

“As we continue our focus on activating the nation to be more active, more often, it’s fantastic to see regional facilities such as Aquamoves striving to exceed the expectation of their local community. Ensuring a high standard of service, member safety, and delivering a range of programs provides a greater opportunity for people to get active.

“From an industry association perspective, I believe our Business Accreditation is an essential part of enhancing the credibility of our industry and the hundreds of facilities that operate day in day out to give people more options to get physically active in safe environments.”

For more information about AUSactive’s Quality Business Accreditation visit ausactive.org.au/service-excellence/business-accreditation/

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